You have the right to request a return of your purchase within 14 days of delivery. You then have 14 days to return your goods. We do not provide return labels or cover the cost of returns at this time.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
When sending back an item please enclose a note with your order number (which can be found on your order confirmation) and whether you would like a refund or exchange. If you would like an exchange, please let us know what you would like (if the item is not in stock, we will be in touch). Refunds will be issued to the original method of payment.
Please wrap and pack very thoroughly to make sure your returned item doesn't get damaged during shipping. Tip: items should not be able to move freely in the box.
The items can not be returned if they are opened.
All items are subject to a 30% restocking fee, this will be deducted from your refund.